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Category: iCHEF POS App

[Discounts] Coupon

Coupons are a great tool to attract new customers and cultivate repeat customers. Learn how to create, share coupons, and review your discount performance.

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[Hardware] What are Cash Drawer and Buzzer

The cash drawer and buzzer are accessories that transmit data through light electrical signals with the receipt printer. The cash drawer opened automatically when a payment is done. The buzzer will emit a sound when printing receipts, reminding the BOH staff to take the order and prepare the meal.

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[Hardware] Paper Roll Placement and Replacement

The printers of iCHEF supports are thermal printers, so the paper roll needs a thermal coating to print receipts smoothly. The size and placement of the paper roll depend on the model of the printer. Please take a look at the following content on how to place the paper roll.

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[Hardware] Release the Printer Cutter

The cutter error usually happens when there is a paper jam inside the printer. The printer’s safety protection mechanism will activate automatically. To fix this, remove the paper jam and reset the cutter. This should restore normal operation.

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