[Points & Rewards] Learn About Loyalty Points
A brief intro of Loyalty Points. Create a point rewards program to attract repeat customers.
Hi ! How can we help ?
Hi ! How can we help ?
Category: iCHEF POS App
[Discounts] Learn About Discounts
Create a discount to promote your restaurant. 10% off or a coupon for all salads, you can apply them at checkout with just one tap.
[Hardware] What Are Printers and How Do They Work
iCHEF POS can flexibly allocate printers according to the operation process, and print out Guest Checks, Kitchen Receipts or stickers, etc., to elevate the efficiency of operation.
[Discounts] Create & Manage Discounts
Learn how to create discounts and the difference between automatic & manual discounts.
[Hardware] What are Cash Drawer and Buzzer
The cash drawer and buzzer are accessories that transmit data through light electrical signals with the receipt printer. The cash drawer opened automatically when a payment is done. The buzzer will emit a sound when printing receipts, reminding the BOH staff to take the order and prepare the meal.
[Hardware] Printer LED Light Display and Troubleshooting
Please check the LED light status on the printer, each LED independently indicates status or error information.
[Discounts] Coupon
Coupons are a great tool to attract new customers and cultivate repeat customers. Learn how to create, share coupons, and review your discount performance.
[Hardware] Release the Printer Cutter
The cutter error usually happens when there is a paper jam inside the printer. The printer’s safety protection mechanism will activate automatically. To fix this, remove the paper jam and reset the cutter. This should restore normal operation.
[Hardware] Paper Roll Placement and Replacement
The printers of iCHEF supports are thermal printers, so the paper roll needs a thermal coating to print receipts smoothly. The size and placement of the paper roll depend on the model of the printer. Please take a look at the following content on how to place the paper roll.
[Hardware] The Printer Cleaning and Maintenance
Regular cleaning of the printer can help keep it in good condition for printing receipts. Cleaning the printhead can also restore clarity if printing is blurry.