Newland BS80 Bluetooth Scanner: Connection and Troubleshooting｜Scanner
This guide to the Newland BS80 Bluetooth Scanner Connection and Troubleshooting, so you can understand all statuses and indicator lights.
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Category: Hardware & Repair
How to Repair or Purchase a Printer
All hardware repairs will be handled by the authorized local hardware vendor (Spartan), while iCHEF provides remote configuration and software support.
Wireless Scanner: Speed Up Your Checkout Process｜Scanner
Speed up your checkout process with quick scanning for invoice carriers, mobile payments, and more.
Socket Mobile Bluetooth Scanner: Connection and Troubleshooting｜Scanner
This guide to the Socket Bluetooth Scanner Connection and Troubleshooting, so you can understand all statuses and indicator lights.
[Hardware] The Printer Cleaning and Maintenance
Regular cleaning of the printer helps maintain print quality and extend the equipment’s lifespan. If you notice blurry printing on receipts, you can clean the print head first to improve printing performance.
How to Set Static IP and Reset Printer (Initialize Network Settings)
Under normal circumstances, when connecting the printer to the iCHEF POS, you can directly use the IP address assigned by the router. Only in rare cases, due to in-store network management requirements, is it necessary to configure a static IP.
[Hardware] Printer firmware update, firmware restore to factory settings
To ensure print quality and system stability, iCHEF only notifies you to update printer firmware during major version upgrades. If print content shifts or skews, try restoring the printer to factory settings and check if the issue improves.
[Hardware] iCHEF POS System Requirements (SLA)
To maintain a seamless service experience and ensure security, please take note of the supported iPadOS versions and printer models for running iCHEF POS app.
Changing iPad: Secure Reset of iCHEF POS App
When changing Cashier iPad, you need to perform secure reset for the App to ensure that your business data is successfully uploaded to the cloud, and to restore the App to its default settings.
[Hardware] Printer LED Light Display and Troubleshooting
Please check the LED light status on the printer, each LED independently indicates status or error information.