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[Stripe] FAQ

How to receive payouts from stripe?

Your default payout schedule is daily automatic. Once your payout is scheduled, Srtipe will send money to your bank account within 7 calendar days.

To change payout frequence or configure other settings, check Stripe Payouts .

How to change the display name of Stripe on Online Store?

The display name of Stripe on Online Store is fixed as “Credit Card”.

How to change the display name of Stripe on my sales reports on iCHEF?

  1. Go to Online store > Mobile Ordering (Takeout) > Payment method setting, or Online store > Mobile Ordering (Dine-in) > Payment method setting
  2. Click [pen] icon on Stripe
  3. Click [Edit] to change display name
    • The display name of Stripe on Online Store is fixed as “Credit Card”. The editing here displays only on sales reports.

How to disable Stripe payment method temporarily?

  1. Go to Online store > Mobile Ordering (Takeout) > Payment method setting, or Online store > Mobile Ordering (Dine-in) > Payment method setting
  2. Click [pen] icon on Stripe
  3. Click [Disable]
    • 重新提供消費者使用 Stripe 時,請「手動」將狀態調整為「啟用]

How to add Stripe as a payment method again after deletion?

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