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Hi ! How can we help ?

[Order Management] Printing Receipts

You can print out receipts to keep as a physical transaction records.

Automatic Receipt Printing after Checkout

  1. Go to Shop Management > Printer Settings
  2. Select the printer for the cashier
  3. Please click on “Checkout Rules”, and toggle the switch for “Automatic Receipt Printing after Checkout” to “On” in the Transaction Details Printing settings.
  1. Adjust the number of receipts you want to print

If you do not need a receipt for every order, iCHEF POS also supports the option to choose whether to print a receipt after checkout. In this case, you can adjust the “Automatic Receipt Printing after Checkout” switch in the printing settings to “off”. After checkout, iCHEF POS will prompt you to choose whether to print a receipt from the window.

Adjust the number of receipts printing

If multiple customers are consuming on the same order, they may need multiple receipts. With “Allow modification of default quantity during checkout”, store staff can adjust the quantity of receipts to be printed based on actual needs during checkout or through the checkout window.

  1. Go to Shop Management > Printer Settings
  2. Select the printer for the cashier
  3. Select [Customer Receipts and Billing] and toggle on [Allow Revise Default Printing Number during Check-out]

When the “Automatic Receipt Printing after Checkout” setting is turned off for the store.

Employees in the store can click on “Print Transaction Receipt” in the window after checkout and choose the number of receipts to print.

When the “Automatic Receipt Printing after Checkout” setting is turned on for the store,

The translation of this sentence is “Store staff can set the print quantity of transaction details on the checkout page.”

Reprint Receipts

When additional or reprint of transaction receipts is required after checkout completion, follow the steps below to reprint the receipts.

  1. Go to Toolbox
  2. Select [Invoice/Receipt Records]
  1. Switch the filter condition to “Invoice/Receipt Number”.
  2. Search for invoice/receipt number in the search field.
  3. Click on the transaction record that appears in the search results.
  1. Tap [Reprint tax invoice]

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