Adjust Reward/Redeem Priority
When there are more than one points campaign, loyalty points will be rewarded/redeemed from top to down. Reward/redeem priority for Online Store is fixed as “Redeem Points First”.
- Go to Payment Setting > Points & Rewards
- Click [Reorder Discounts]
- Drag a campaign up/down to set up processing priority
Redeem Points First
“Redeem points first” is a pattern frequently used when an order matches more than one points campaign.
Points will be rewarded/redeemed from top to down. This order in the picture is processing one auto-redeem program, then an auto-reward program. If the customer decides to redeem points to get a discount, the points rewarded for this order will be calculated based on “the amount after discount”.
Reward Points First
“Reward points first” will be in reverse.
This order in the picture is processing one auto-reward program, then an auto-redeem program. The points rewarded for this order will be calculated first, and reward to the customer right away. Customers are allowed to redeem the points they just earned to get a discount for the same order.