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Hi ! How can we help ?

iCHEF Support > Online Store > Membership > Loyalty Points > [Points & Rewards] FAQ

[Points & Rewards] FAQ

Before Started

Why can’t I proceed to checkout?

If the order you’re trying to check includes rewarding/redeeming points process, it has to been done with access to Internet. Please check if iCHEF POS is connected.

About Points

What happens if I refund an order including points rewarding/redeeming?

The points transaction will be canceled. Points redeemed will be returned to the member; points rewarded will be returned as well.

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