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[Discounts] Create & Manage Discounts

Create Automatic Discounts

  1. Go to Payment Settings > Discounts
  2. Select [Store Discount] tab and click [+ Create Store Discount]
  3. Select [Create Automatic Discount], then edit discount information and rules

Coupon Information

Title

A recognizable title can help you speeding up your checkout procedure.

Discount title will be displayed on:

iCHEF POS

Online Store

Receipt

Discount Types

When you give a discount on entire order, discount amounts will be deducted proportional from the price of different items. There are two types of discount on iCHEF:

For Entire Order

ColumnDescription
Minimum spend to use the offerMinimum order amount for applying this coupon
Calculation type: PercentageDeducting a certain percentage (e.g. 5% off)
Calculation type: Fixed AmountDeducting a fixed amount (e.g. $2 off)

Discount Examples

Get 10% off for Every $500 Spend

ColumnExample Settings
Calculation typeFor Entire Order
Minimum spend to use the offer500
Calculation typePercentage
Discount Value10% off

Get $50 off for Every $500 Spend

ColumnExample Settings
Calculation typeFor Entire Order
Minimum spend to use the offer500
Calculation typeFixed Amount
Discount Price50

For Specific Items

ColumnDescription
Calculation type: PercentageDeducting a certain percentage (e.g. 5% off)
Calculation type: Fixed AmountDeducting a fixed amount (e.g. $2 off)
Specific ItemsItems added here can get the discount

Discount Examples

10% Off on Cinnamon Roll

ColumnExample Settings
Calculation typeFor Specific Items
Calculation typePercentage
Discount Value10% off
Specific ItemsAdd item “Cinnamon Roll”

$20 Off on All Salads

ColumnExample Settings
Calculation typeFor Specific Items
Calculation typeFixed Amount
Discount Price$ 10
Specific ItemsAdd all items in “Salad” category

Active Dates

Toggle on [Active Dates] to create a limited time discount. You can apply the discount to orders created within this time range. To define order created time:

  • iCHEF POS: The time you create an order.
  • Online Store: The time customer submits the order.
ColumnDescription
Start Date / End DateLimited date range for the coupon
The Day of The WeekLimited days of the week for the coupon
Start Time / End TimeLimited hours for the coupon

Discount Examples

Lunch Time Discount

ColumnExample Settings
Start Date / End Date(default)
The Day of The Week(default)
Start Time / End Time11:00 / 12:59

Weekly Discount in August: Get A Discount on Mondays

ColumnExample Settings
Start Date / End DateAug. 1 / Aug. 31
The Day of The WeekMonday
Start Time / End Time(default)

Applied order sources

You can apply discounts to different order sources, such as iCHEF POS, Online Store.

iCHEF POS Order

When toggled on, the discount is applied to the orders created on iCHEF POS.

Toggle on [The discount default status on iPad]

Toggle off [The discount default status on iPad]

Toggle on [advanced conditions]

You can set up more requirements for the discounts. Such as order type and number of guest.

Discount Examples

Special Discount for Big Groups Dining-In

ColumnExample Settings
Order TypeDine-in
Minimum Number of Visitors4
Maximum Number of Visitors(default)

Discounts for Entire Order

Editable when selecting [Fixed Amount] as calculation type. To learn more about how the service charge would be deducted, read Service Charge Calculations.

iCHEF Online Store Orders

When toggled on, the discount is applied to the orders placed on Mobile Ordering (Takeout/Delivery) page. If you want to apply this discount to orders from Mobile Ordering (Dine-in) page, please ask your customers to select [Pay at Counter] while placing an order. Then you can apply this discount on iCHEF POS at checkout.

Toggle on [Default State]

When toggled on, the discount will be auto-applied to orders from Mobile Ordering (Takeout/Delivery) page. Customers will see a discount tag on ordering page, and they can check the total price after discount on checkout page.

Toggle off [Default State]

When toggle off, discount information will not be displayed on your ordering page. If you create a discount for certain identity (e.g. student discount) that you’ll need to verify on site, you can toggle it off and apply the discount manual on iCHEF POS at checkout.

Discount Description (optional)

Give more information about the discount. Discount description will be displayed on your ordering page.

Authorization Settings

When toggled on, staffs will have to enter passcode to enable/disable discount on iCHEF POS.

Authorization Settings Detail

Toggle off

All staff can enable/disable discounts on iCHEF POS.

Toggle on

Staffs will have to enter passcode to enable/disable discounts on iCHEF POS.

Discount Enabling/Disabling Record

To view toggling record, go to Sales & Report > Authorization Record, click [All actions] and select [Use discount module].

Manual Discount

  1. Go to Payment Settings > Discounts
  2. Select [Store Discount] tab and click [+ Create Store Discount]
  3. Select [Create Manual Discount], then edit discount information and rules

Coupon Information

A recognizable title can help you speeding up your checkout procedure.

Discount title will be displayed on:

iCHEF POS

Receipt

Applies to Service Charge

To learn more about how the service charge would be deducted, read Service Charge Calculations.

Manual Discounts Examples

When operating on iCHEF POS, you can decide to give a discount on the entire order or on specific items.

For Entire Order

  1. Select your manual discount on discount page, and tap [For Entire Order]
  2. Enter discount percentage or discount amount

For Specific Items

  1. Select your manual discount on discount page, and tap [For Specific Items]
  2. Select the item that you what to give a discount
  3. Enter discount percentage or discount amount on the left, and tap [Confirm]

Manage Discounts

You can edit, duplicate, or delete discounts by clicking the [pen] icon.

Managing OptionsDescription
EditEdit and view an existing discount settings
DuplicateCreate a new discount with the same discount settings
Disable/EnableThis discount cannot be applied anywhere. However, the discount history will be conserved, and your discount analysis report still includes the data of this discount. You can enable it again anytime.
Delete permanentlyThis discount will be removed and you’re unable to recover it.

Discount Status

Status tags help you to get an overview of how many discounts are applied for this moment.

StatusDescription
You’ve scheduled this discount for a future time.
You are able to apply this discount on orders now.
This discount is no longer valid.
You are unable to apply this discount now. But you can enable it again if needed.
It is a discount on specific items. The item indicated has been deleted and therefore the discount is invalid.
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