Create Automatic Discounts
- Go to Payment Settings > Discounts
- Select [Store Discount] tab and click [+ Create Store Discount]
- Select [Create Automatic Discount], then edit discount information and rules

Basic Settings
Title
A recognizable title can help you speeding up your checkout procedure.
Discount Types
When you give a discount on entire order, discount amounts will be deducted proportional from the price of different items. There are two types of discount on iCHEF:
For Entire Order

Column | Description |
---|---|
Minimum spend to use the offer | Minimum order amount for applying this coupon |
Calculation type: Percentage | Deducting a certain percentage (e.g. 5% off) |
Calculation type: Fixed Amount | Deducting a fixed amount (e.g. $2 off) |
Discount Examples
Discount Examples
Get 10% off for Every $500 Spend
Column | Example Settings |
---|---|
Calculation type | For Entire Order |
Minimum spend to use the offer | 500 |
Calculation type | Percentage |
Discount Value | 10% off |
Get $50 off for Every $500 Spend
Column | Example Settings |
---|---|
Calculation type | For Entire Order |
Minimum spend to use the offer | 500 |
Calculation type | Fixed Amount |
Discount Price | 50 |
For Specific Items

Column | Description |
---|---|
Calculation type: Percentage | Deducting a certain percentage (e.g. 5% off) |
Calculation type: Fixed Amount | Deducting a fixed amount (e.g. $2 off) |
Specific Items | Items added here can get the discount |
Discount Examples
Discount Examples
10% Off on Cinnamon Roll
Column | Example Settings |
---|---|
Calculation type | For Specific Items |
Calculation type | Percentage |
Discount Value | 10% off |
Specific Items | Add item “Cinnamon Roll” |
$20 Off on All Salads
Column | Example Settings |
---|---|
Calculation type | For Specific Items |
Calculation type | Fixed Amount |
Discount Price | $ 10 |
Specific Items | Add all items in “Salad” category |
Active Dates
Toggle on [Active Dates] to create a limited time discount. You can apply the discount to orders created within this time range. To define order created time:
- iCHEF POS: The time you create an order.
- Online Store: The time customer submits the order.

Column | Description |
---|---|
Start Date / End Date | Limited date range for the coupon |
The Day of The Week | Limited days of the week for the coupon |
Start Time / End Time | Limited hours for the coupon |
Discount Examples
Discount Examples
Lunch Time Discount
Column | Example Settings |
---|---|
Start Date / End Date | (default) |
The Day of The Week | (default) |
Start Time / End Time | 11:00 / 12:59 |
Weekly Discount in August: Get A Discount on Mondays
Column | Example Settings |
---|---|
Start Date / End Date | Aug. 1 / Aug. 31 |
The Day of The Week | Monday |
Start Time / End Time | (default) |
Applied order sources
You can apply discounts to different order sources, such as iCHEF POS, Online Store.
iCHEF POS Order
iCHEF POS Order

When toggled on, the discount is applied to the orders created on iCHEF POS.
Toggle on [The discount default status on iPad]

Toggle off [The discount default status on iPad]

Toggle on [advanced conditions]
You can set up more requirements for the discounts. Such as order type and number of guest.

Discount Examples
Discount Examples
Special Discount for Big Groups Dining-In
Column | Example Settings |
---|---|
Order Type | Dine-in |
Minimum Number of Visitors | 4 |
Maximum Number of Visitors | (default) |
Discounts for Entire Order
Editable when selecting [Fixed Amount] as calculation type. To learn more about how the service charge would be deducted, read Service Charge Calculations.

iCHEF Online Store Orders
iCHEF Online Store Orders

When toggled on, the discount is applied to the orders placed on Mobile Ordering (Takeout/Delivery) page. If you want to apply this discount to orders from Mobile Ordering (Dine-in) page, please ask your customers to select [Pay at Counter] while placing an order. Then you can apply this discount on iCHEF POS at checkout.
Toggle on [Default State]
When toggled on, the discount will be auto-applied to orders from Mobile Ordering (Takeout/Delivery) page. Customers will see a discount tag on ordering page, and they can check the total price after discount on checkout page.

Toggle off [Default State]
When toggle off, discount information will not be displayed on your ordering page. If you create a discount for certain identity (e.g. student discount) that you’ll need to verify on site, you can toggle it off and apply the discount manual on iCHEF POS at checkout.

Discount Description (optional)
Give more information about the discount. Discount description will be displayed on your ordering page.

Authorization Settings

When toggled on, staffs will have to enter passcode to enable/disable discount on iCHEF POS.
Authorization Settings Detail
Authorization Settings Detail
Toggle off
All staff can enable/disable discounts on iCHEF POS.

Toggle on
Staffs will have to enter passcode to enable/disable discounts on iCHEF POS.

Discount Enabling/Disabling Record
To view toggling record, go to Sales & Report > Authorization Record, click [All actions] and select [Use discount module].

Manual Discount
- Go to Payment Settings > Discounts
- Select [Store Discount] tab and click [+ Create Store Discount]
- Select [Create Manual Discount], then edit discount information and rules

Basic Settings
A recognizable title can help you speeding up your checkout procedure.
Applies to Service Charge
To learn more about how the service charge would be deducted, read Service Charge Calculations.
Manual Discounts Examples
When operating on iCHEF POS, you can decide to give a discount on the entire order or on specific items.
For Entire Order
- Select your manual discount on discount page, and tap [For Entire Order]
- Enter discount percentage or discount amount

For Specific Items
- Select your manual discount on discount page, and tap [For Specific Items]
- Select the item that you what to give a discount
- Enter discount percentage or discount amount on the left, and tap [Confirm]

Manage Discounts
You can edit, duplicate, or delete discounts by clicking the [pen] icon.

Managing Options | Description |
---|---|
Edit | Edit and view an existing discount settings |
Duplicate | Create a new discount with the same discount settings |
Disable/Enable | This discount cannot be applied anywhere. However, the discount history will be conserved, and your discount analysis report still includes the data of this discount. You can enable it again anytime. |
Delete permanently | This discount will be removed and you’re unable to recover it. |
Discount Status
Status tags help you to get an overview of how many discounts are applied for this moment.
Status | Description |
---|---|
![]() | You’ve scheduled this discount for a future time. |
![]() | You are able to apply this discount on orders now. |
![]() | This discount is no longer valid. |
![]() | You are unable to apply this discount now. But you can enable it again if needed. |
![]() | It is a discount on specific items. The item indicated has been deleted and therefore the discount is invalid. |