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Hi ! How can we help ?
New Updates
- [Google Business Profile] Unbind Google Business Profile with iCHEF - You can unbind your Google Business Profile from iCHEF. After unbinding, the profile will retain its last updated status. To make changes, manage your profile directly on the Google backend.
- [Google Business Profile] Add Links to Your Business Profile - Customers usually choose a restaurant based on the business information and menu photos. If you are using iCHEF Online Store, you can include the link in your business profile for customers to place orders or view menus more conveniently.
- [Google Business Profile] Upload Menu Photos - After completing editing the information of your business profile, please continue to upload the menu photos to further impress customers with the features of your restaurant in addition to the basic business information.
- [Google Business Profile] Edit Google Business Profile - The more complete your Google Business profile is, the more likely your restaurant is to appear in the search results or on the Google Map for customers to view.
- [Google Business Profile] Bind with iCHEF Backend - After binding, you can edit the your business profile in iCHEF backend (including restaurant’s name, opening hours and cover image, etc.) to allow customers to access the information they are looking for.
- [Google Business Profile] Apply for Google Business Profile with 3 Steps - The application for Google Business Profile takes 3 easy steps only.
- [Google Business Profile] Seek Publicity for Your Restaurant on the Internet - Apply for the free Google Business Profile service now to have the information of your restaurant exposed in the search results and on Google Map. In this way, customers can easily view your restaurant when searching for a place to dine in through Google.
- [Invoice & Receipt] Issue a Receipt - Receipt is a proof of payment made by customers. It will list all the purchased items and payment details. If you are not issuing an invoice, a receipt will be essential.
- [Order Management] Printing Receipts - You can print out receipts to keep as a physical transaction records.
- [Order Management] Changing Table / Merging Orders - Orders in the waiting area and dine-in area can be moved to other tables by pressing and dragging them. Orders can also be dragged and merged with other orders.
- [Printer Settings] Guide to Printer Settings - This article will help you tailor the settings to match the printer setup and operational procedures used in your store.
- [Printer Settings] Optimizing Print Sequence for Efficiency - If your restaurant has multiple preparation stations, we recommend adjusting the order of printing to match the order of ticket sending.
- [Printer Settings] Rules for Adhesive Label - This article details all of the settings regarding the rules for adhesive label one by one, clearly illustrating how the tickets will look like after these settings are applied.
- [Printer Settings] Rules for Kitchen Tickets - This article details all of the settings regarding the rules for kitchen receipt one by one, clearly illustrating how the tickets will look like after these settings are applied.
- [Printer Settings] Rules for Guest Check - This article details all of the settings regarding the rules for guest check one by one, clearly illustrating how the tickets will look like after these settings are applied.
- [Printer Settings] Rules for Coupon - Besides setting up the printing of coupons in the page of discounts settings, you can also manage the promotions which require the printing of coupons in the printer settings.
- [Printer Settings] Rule for Receipts and Billing - This article details all of the settings regarding the rules for checkout one by one, clearly illustrating how the tickets will look like after these settings are applied.
- [Printer Settings] Rules for Pre-Cut Sticker - This article details all of the settings regarding the rules for pre-cut sticker one by one, clearly illustrating how the tickets will look like after these settings are applied.
- [Takeout/Delivery] Menu Settings - How to set up menu for online ordering, including importing & managing items.
- [Dine-in] Menu Settings - How to set up menu for online ordering, including importing & managing items.
- Mobile Ordering (Dine-in) FAQ - Check these frequently asked questions for Mobile Ordering (Dine-in).
- [Dine-in] Get Started with Mobile Ordering (Dine-in) - Initial steps to set up your online store on Mobile Ordering (Dine-in).
- [Dine-in] Learn About Mobile Ordering (Dine-in) - A brief intro of Mobile Ordering(Dine-in). Create a QR code ordering page for customers dining-in.
- Mobile Ordering (Takeout/Delivery) FAQ - Check these frequently asked questions for Mobile Ordering (Takeout/Delivery).
- [Takeout/Delivery] Get Started with Mobile Ordering (Takeout/Delivery) - Initial steps to set up your online store on Mobile Ordering(Takeout/Delivery).
- [Takeout/Delivery] Learn About Mobile Ordering (Takeout/Delivery) - A brief intro of Mobile Ordering(Takeout/Delivery). Create a page for online ordering!
- [Item Management] Create and Manage Items - You can create individual items or set menus for sale. Learn how to create and manage your items.
- [Item Management] Importing Items to Different Sales Channels - Create items once and import them to Online Store, Third-Party Delivery Platform and so on.
- [Item Management] Set up Menu - Set up the menu that meet your needs. Learn how to edit and arrange the menus according to their categories or popularity to facilitate the ordering process.
- [Accounting] Cash Drawer Management - Whenever there is a cash paid in/out for non-transaction reasons (e.g. unexpected expenses), you can record the transfers with the [Cash Float in/out] feature.