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iCHEF & Stripe Online Credit Card Service Adjustments

Thank you for your continued support of iCHEF. In response to financial regulations across different markets, iCHEF has ceased accepting new applications and the integration of Stripe online payment services as of January 2026.

To ensure a smooth online ordering experience for your customers, please complete the following steps:

1 | Deactivate Stripe Payment Module
Go to iCHEF Backend > Online Store > Mobile Ordering (Dine-in) / Mobile Ordering (Takeout) > “Payment Module Settings” page, and deactivate Stripe.

2|Update Menu on iCHEF POS
After deactivation, “Update Menu” on iCHEF POS. This will hide the “Online Credit Card” payment option on the customer-facing ordering website.

Features

  • Make It Easier to Pay, Faster to Pick
    Let customers pay online and skip checkout process at pickup.
  • Get Payments Done Online & Focus on Preparing The Meal
    You can check payment status before you take the order. No need to worry about malicious cancellation.
  • Flexible Payment Methods for Your Customers
    Credit cards, Apple Pay or Google Pay… All depend on how would the customers like to pay.

Rate & Notice

  • For each transaction, Stripe charges a fixed-rate pricing. Please refer to the per-transaction pricing rate stated by iCHEF in every country/region.
    • Singapore: 3.5% + SGD$0.5 Stripe Processing Fee + 2% Currency Conversion Fee (only if applicable)
  • Rates and integration criteria are subject to the latest iCHEF announcement.

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