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Hi ! How can we help ?

[Points & Rewards] Create Points Earning Campaign

Automatic Points Earning

  1. Go to Payment Setting > Points & Rewards
  2. Click [Create Campaign] and select [Create Automatic Points Earning]
  3. Set up campaign information and redeem rules

Basic Settings

Campaign Title

A recognizable title can help you speeding up your checkout procedure.

Discount title will be displayed on:

iCHEF POS

Online Store

Receipt

Module rules

Set up Points Rewarding Rules

Customers earn (M) points for every $(N) spend. For example:

ColumnExample
Price per reward (N)100
Points per reward (M)1

Your customers will earn 1 point for every $100 they spend. See how the points being rewarded:

  • An order for a total of $100 : Get 1 point.
  • An order for a total of $250 : Get 2 point.

Applied order sources

You can apply points program to different order sources, such as iCHEF POS, Online Store, and third-party delivery. You can toggle on [Rewards QR Code] to allow customers collecting points by scanning QR Code.

iCHEF POS Order

When toggled on, the campaign is applied to the orders created on iCHEF POS. You can reward points to your customers at checkout page of iCHEF POS.

Toggle on [The discount default status on iPad]

Toggle off [The discount default status on iPad]

iCHEF Online Store Orders

Online Store can apply maximum 1 points earning and 1 points redeem campaign.

Reward/redeem priority for Online Store is fixed as “Redeem Points First”. Customers can check points history in their account center.

If the customer has logged in when placing the order online, iCHEF POS will auto-fill in customer info at checkout. You can also search membership by phone number. Customers will earn the points after checkout.

Third-Party Delivery

When toggled on, the campaign is applied to the orders from third-party delivery. Enable [Rewards QR Code] to allow customers collecting points by scanning QR Code.

Authorization Settings

When toggled on, staffs will have to enter passcode to enable/disable loyalty program on iCHEF POS.

Authorization Settings Detail

Toggle off

All staff can enable/disable discounts on iCHEF POS.

Toggle on

Staffs will have to enter passcode to enable/disable discounts on iCHEF POS.

Loyalty Program Enabling/Disabling Record

To view toggling record, go to Sales & Report > Authorization Record, click [All actions] and select [Toggle points module].

Manual Points Earning

  1. Go to Payment Setting > Points & Rewards
  2. Click [Create Campaign] and select [Create Manual Points Earning]
  3. Set up campaign information and redeem rules

Basic Settings

A recognizable title can help you speeding up your checkout procedure.

Discount title will be displayed on:

iCHEF POS

Receipt

Applied order sources

You can always reward points to customers manually on iCHEF POS as long as it’s an unpaid order.

Toggle on [Module default status on iPad]

Toggle off [The discount default status on iPad]

Authorization Settings

When toggled on, staffs will have to enter passcode to enable/disable loyalty program on iCHEF POS.

Authorization Settings Detail

Toggle off

All staff can enable/disable discounts on iCHEF POS.

Toggle on

Staffs will have to enter passcode to enable/disable discounts on iCHEF POS.

Loyalty Program Enabling/Disabling Record

To view toggling record, go to Sales & Report > Authorization Record, click [All actions] and select [Toggle points module].

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