Hi ! How can we help ?

Hi ! How can we help ?

iCHEF POS

Topics

Get started

[Get Started] What is iCHEF POS?

iCHEF POS is a POS system designed for restaurants. No matter it is for on-site orders, mobile ordering or reservations, all of the information is integrated in iCHEF POS App, which allows you to efficiently manage the operation of restaurant with your dedicated backend settings and iPad.

Basic Operations

Operating Mode for iCHEF POS App

Each iCHEF Store ID supports 1 Cashier iPad only. If your store allows ordering through multiple iPads, you can log into iCHEF POS App by setting the iPads you’re using as Ordering iPad for all of the business data to sync in real time.

User Interface for iCHEF POS App

The iCHEF POS App interface covers store management features from login to various areas, as well as core order content operations. This article will provide you with an overview of the purpose and usage of each page.

Order Management

Basic Settings

Update Menu|iCHEF POS

To enjoy more flexibilities when using iCHEF POS App, such as the launch of seasonal menus or discounts, you can adjust the settings in the backend in advance and when you decide to apply these settings, just click [Update menu] when logging into the App.

Item Management

[Item Management] What Is an Item

Item management is an essential settings. You can create, edit, delete items easily on iCHEF backend. When starting a business on Online Store, or with 3rd-party delivery platforms, you can import existing items with just a click.

Operational Efficiency

Flexible settings to build your perfect workflow and boost efficiency.

Change Item Availability|iCHEF POS

Some of your products have sold out unexpectedly? Want to reserve limited items for in-store customers? You can simply update the status of items and modifiers through the POS! The information of sales status can be synced on-line and on-site to easily avoid overselling!

Mobile Ordering Management|iCHEF POS

In the POS toolbox, you can adjust the operating status and new order notifications for online ordering features such as [Mobile Ordering (Takeout)], [Mobile Ordering (Dine-in)], and [Third-Party Delivery Platform Integrations] at any time. This makes the workflow better suited to your on-site situation!

Printer Settings

[Printer Settings] Printer Compatibility

iCHEF POS understands communication challenges between front and back of house. By smoothly pairing with multiple printers, you can customize receipts for different stations like kitchen and bar, helping staff focus on their tasks and improving order accuracy and speed.

[Printer Settings] Guide to Printer Settings

This article guides you on how to flexibly plan the layout and settings of the iCHEF POS order printer according to your restaurant’s workflow. Step by step, it helps you create an operation environment tailored to your restaurant’s rhythm, making the setup intuitive, time-saving, and efficient.

Operations Management

Authorization

Clock In/Out

[Reporting] Clock-in/out Records

iCHEF POS allows employees to clock in/out on iPad. You can check the time sheet of each employee, including clock in/out records and total working hours, or download the records.

Accounting

Checkout Settings

Invoice & Receipt

Promotion

Payment Methods

Multiple checkout stations

Upgrade iPad Ordering iPad to Independent Checkout Counter|Multiple Checkout Points

As restaurant business flourishes, it faces the challenge of expanding operations and handling a large volume of checkouts in a short time. To address this, iCHEF introduces the “Multiple Checkout Points” feature, enhancing the Ordering iPad’s capabilities to independently pair with printers, card readers, and scanning devices, supporting the setup of multiple checkout counters within the restaurant.

Membership

Inventory Management

Service Integrations

Google Business Profile

Reporting

Current Sales | Report Analysis

Want to keep track of your sales status at all times? By keeping your iCHEF POS connected to the internet, you can access real-time sales data summaries on both the App and the Backend. You can go to specific locations to view the data according to your needs.

Hardware & Repair

How to Repair or Purchase a Printer

All hardware repairs will be handled by the authorized local hardware vendor (Spartan), while iCHEF provides remote configuration and software support.

© Copyright 2022-2026 iCHEF Limited.