Ordering with the iCHEF Online Store can be all digital and paperless! Learn how to get an e-receipt with simple clicks on your mobile.

How to Get An E-Receipt

As long as you select an online payment, you can find your e-receipt on the order status page.

Two key factors determine how e-receipts are handled:

1. Online Payment: When you pay for your purchase online, an e-receipt will be created.
2. Email Input: Providing your email during checkout determines whether your receipt is sent electronically or printed on-site.

3 Ways to View E-Receipts

Once the e-receipt is successfully generated, you can access them via 3 methods:

Order Status Page

Right after you place the order, stay on the same page and access the “VIEW E-RECEIPT” button.

Email

If you’ve paid online and provided your email address during checkout, you’ll receive the e-receipt once it is successfully generated.

My Account Page

For logged-in members who successfully paid online, access receipts under “My Orders > Checkout Details”.

FAQ

I got a [No E-Receipt] popup message when viewing my e-receipt. What should I do?

You might see this popup message under 2 scenarios:

1. Receipt Generation in Progress
   Delay may occur if data upload is incomplete. Simply wait and check back later!
2. Transaction Incomplete
   If the store has not accepted your order, or the order has been cancelled, there will be no e-receipt generated.

I paid online for my order, but I didn’t receive my e-receipt via email.

The e-receipt will be sent to you when
✅ The email address is provided during checkout.
✅ The e-receipt is successfully generated.

Please wait patiently if your email address is provided. You can also ask for a resend or a paper copy from the store.

What is the difference between a tax invoice and a receipt?

If the store is GST-registered, you’ll get a tax invoice; otherwise, it’s a receipt.