As a business owner in Singapore, protecting your customers′ personal data isn′t just good practice—it′s the law. The Personal Data Protection Act (PDPA) sets out strict guidelines for how businesses should collect, use, and protect customer information. We understand these requirements can seem overwhelming, which is why iCHEF has built-in features to help you manage customer data responsibly and stay compliant with PDPA regulations.
Management of Inactive Members
We know how important it is to maintain an up-to-date customer database. Every quarter, iCHEF automatically sends you an [Inactive Members List] email. This feature helps you:
- Review and identify members who haven′t visited your business recently
- Make informed decisions about data retention
- Clean up your customer database regularly
Enhanced Account Security
To protect sensitive customer information, we′ve implemented a two-factor authentication for admin account access. When logging into your backend system, admin users must complete a Safety Verification process:
- Enter their admin account credentials
- Receive a verification code via email
- Input the code to gain access
This two-factor authentication system adds an extra layer of security, helping prevent unauthorized access to your customers′ personal data.
Customizable Data Protection Policy
We understand that every business has unique needs when it comes to data protection. iCHEF allows you to create and manage your own privacy policy directly in the backend system.
The policy will be displayed as a link during the membership registration process, allowing customers to understand how you protect their personal information before they share it with you.
➤ iCHEF Backend: Online Store > Website & Member Area > Data Protection Policy
Your policy will be instantly accessible to customers during the membership registration process, ensuring transparency and PDPA compliance.
At iCHEF, we are committed to helping your business thrive while maintaining the standards of data protection. Our PDPA-friendly features are designed to make compliance simpler, allowing you to focus on what matters most—running your business.