Does your restaurant always face a burst of orders during peak hours and thus have to say no to large orders occasionally? Such circumstances may not only cause the impatience of your customers, but also interrupt the process of meal preparing in your restaurant.
Try our mobile ordering service now! This allows your customers to order meals in advance and enjoy the pleasant grab-and-go experience. Meanwhile, you can have more time to prepare meals and facilitate the operation of your restaurant.
Supported Regions
| Feature / Area | Taiwan | Hong Kong | Singapore |
|---|---|---|---|
| Online Menu Browsing | ✓ | ✓ | ✓ |
| Takeout | ✓ | ✓ | ✓ |
| Delivery (TW only) | ✓ |
Quickly create a dedicated website using your existing POS items! And by assigning Serving Hours, the menu will automatically switch. All changes will be instantly synchronized to the webpage, making menu maintenance easier and more effortless.
✔︎ Quick Item Import
You can import items from iCHEF POS with a single tap, while retaining online menu flexibility. You can independently adjust item names, images, and descriptions, providing customers with more complete explanations, eye-catching photos, and names.
✔︎ Automatic Switching by Serving Hours
You can assign [Serving Hours] to product categories, allowing the online menu to automatically switch based on your operational plan. For meal period changes or seasonal specials, you no longer have to struggle with updating paper menus or explaining verbally.
❷ Customizable service mode
This function provides different modes for you to adjust according to the operation of your restaurant: online menu browsing and takeout.
| Functionality/Service Differences | Browse Menu | Instant Orders | Reservation Orders |
|---|---|---|---|
| Online Menu Browsing | ✓ | ||
| Takeout | ✓ | ✓ | ✓ |
| Delivery (TW only) | ✓ | ✓ | ✓ |
✔︎ Take orders 24 hours a day, 7 days a week
It supports scheduled ordering that allow your customers to order anytime they want! The system can take orders for you even after your restaurant is closed for the day or on closing days to maximize the number of orders without the limit of business hours.
✔︎ Online payment options to avoid order abandonment
When enabling the takeout services, you can bind them with the options of online payment. In this way, you don’t have to worry about the risks of order abandonment as an order will not be created unless the customer completes the payment.
✔︎ Auto Recommendations
Worried that you can’t properly introduce your popular items remotely? iCHEF also has the [Auto-Recommendation] feature. After accumulating sales data, the system will display the Most Ordered items on the menu page and show the Popular Pairings items in the shopping cart, to increase your sales per customer. Learn More
❸ Easy Management with POS
Orders placed by customers from the webpage go directly into the iCHEF POS App with instant notifications. After you accept an order, it will be printed according to your in-store workflow, making the operational process seamless!
✔︎ Real-Time Order Alerts
You can individually turn order notifications on and off for each iPad in the store. Once turned on, the iPad will notify you via push messages and sounds.
✔︎ Meals pick-up reminder
iCHEF POS App can organize all of the takeout orders on dedicated pages, with the pick-up time and reminders clearly marked.
Important Notes
Online Store – Mobile Ordering extension: Applicable to the orders from Mobile Ordering (Takeout) and Mobile Ordering (Dine-in). Accepting 1 order with the extension on iCHEF POS will be recorded as 1 count of usage. Any operation after accepting the orders such as canceling or deleting them will be recorded as 1 count of usage as well.