iCHEF & Stripe Online Credit Card Service Adjustments
Thank you for your continued support of iCHEF. In response to financial regulations across different markets, iCHEF has ceased accepting new applications and the integration of Stripe online payment services as of January 2026.
To ensure a smooth online ordering experience for your customers, please complete the following steps:
1 | Deactivate Stripe Payment Module
Go to iCHEF Backend > Online Store > Mobile Ordering (Dine-in) / Mobile Ordering (Takeout) > “Payment Module Settings” page, and deactivate Stripe.
2 | Update Menu on iCHEF POS
After deactivation, “Update Menu” on iCHEF POS. This will hide the “Online Credit Card” payment option on the customer-facing ordering website.
Step 1 : Send Request
- 請至 雲端餐廳 > 外帶/外送訂餐 > 支付方式設定 或 雲端餐廳 > 內用掃碼點餐 > 支付方式設定
- Click [+ Add payment method]
- Click [Service Request] under Stripe online payment module
- Click [Apply for Stripe connect]
- Fill out the application, then you’ll receive an onboarding email.
Step 2 : Sign up for Stripe
There are two ways to complete the application:
From Onboarding email
- Click [Complete Onboarding]
- Follow the steps to complete the application
From iCHEF Backend
- 請至 雲端餐廳 > 外帶/外送訂餐 > 支付方式設定 或 雲端餐廳 > 內用掃碼點餐 > 支付方式設定
- Click [+ Add payment method]
- Click [Service Request] under Stripe online payment module
- Click [Go to the onboarding process], and follow the steps to complete the application
Step 3 : Identity Verification
The verification takes 14 working days. You’ll get a notification by email when you application has been approved.
To check your application status:
- 請至 雲端餐廳 > 外帶/外送訂餐 > 支付方式設定 或 雲端餐廳 > 內用掃碼點餐 > 支付方式設定
- Click [+ Add payment method]
- Click [Service Request] under Stripe online payment module
You’ll receive a notification if the verification failed. Follow the steps to update your store information and submit again.
You can also update from iCHEF backend:
- 請至 雲端餐廳 > 外帶/外送訂餐 > 支付方式設定 或 雲端餐廳 > 內用掃碼點餐 > 支付方式設定
- Click [+ Add payment method]
- Click [Service Request] under Stripe online payment module
