With foodpanda Integration, you can set up your menu on iCHEF backend and sync the menu with foodpanda.
Feature Advantages
- Import Menu & Updated in Real Time
Manage one menu that works for all sales channel! Set up the menu for foodpanda on iCHEF backend.
- Accept Orders Directly on Your iCHEF POS iPad
iCHEF POS make it easier to manage orders. You can accept new orders coming from foodpanda on iCHEF POS tablet.
- Automatic Synchronization of Taiwan Electronic Invoices
The electronic invoice information (carrier barcode, business registration number, donation code) filled in by consumers on the platform will be automatically entered, eliminating the need for input at the counter.
- Auto-Issue Taiwanese E-Invoice (Taiwan Region only)
The E-invoice will be auto-issued when accepting orders. Tax ID (if provided) will be auto-applied as well.
Supported Regions
| Function / Region | Taiwan | Hong Kong |
|---|---|---|
| foodpanda | ✓ | ✓ |
Important Notes
Under the restrictions of foodpanda, please note the limits and requirements before enabling the integration service.
- After integration, you still need to open the foodpanda tablet and log in to the foodpanda Merchant Order App, so that foodpanda can determine that the store is online and ready to accept orders.
- To make changes to the menu on foodpanda, please edit menu on iCHEF backend to prevent menu adjustment being overridden.
- Print Type
- Discrepancies
- When discounts given by foodpanda are applied, you might find discrepancies in revenue between iCHEF POS and foodpanda.
- When voiding a paid order, please confirm that foodpanda has made the return before you void the order on iCHEF POS.
- Requirement
- Your foodpanda account should be signed up as [restaurant] vertical.
- After the integration, the goDroid device should be turned on and logged in. So that your store will be available on foodpanda platform.
Processing Time
- With a foodpanda account, it takes 7 working days to enable foodpanda integration.